Frequently Asked Questions

How Can We Help?

Answers to common questions about SureGift, our recommendations, affiliate links, and how the platform works.

Is SureGift free to use?

Yes! Browsing our Gift Vault, taking the Gift Quiz, and getting recommendations is completely free.

How does the Gift Quiz work?

Our AI-powered quiz asks quick questions about who you are shopping for, then matches them with curated gift recommendations.

Can I suggest a gift to be added?

Absolutely! Jess reviews every suggestion and loves discovering new products.

Does SureGift sell products directly?

No. SureGift is a gift discovery and recommendation platform only. All products shown on SureGift are sold and fulfilled by third-party retailers, including Amazon. When you click a shopping link, you are taken to the retailer's website, where their own pricing, shipping, return, and customer service policies apply. SureGift does not process payments, ship orders, handle returns, or provide warranties for any products.

Who handles shipping, returns, and customer service?

The retailer does — not SureGift. Once you click a product link and make a purchase, all questions about your order, shipping, returns, and refunds should go directly to the retailer (e.g., Amazon). SureGift has no access to order information and cannot assist with purchases.

Do affiliate links cost me extra?

No. Affiliate commissions are paid by the retailer and never increase the price you pay. As an Amazon Associate, SureGift may earn from qualifying purchases.

How often are new gifts added?

New gift ideas are added regularly to keep recommendations fresh and relevant.

Third-Party Seller Disclosure

SureGift helps users discover and organize gift ideas. The products currently listed on SureGift are sold and fulfilled by third-party retailers, including Amazon. SureGift does not sell, ship, process payments for, handle returns, provide warranties for, or manage customer service for these products. When you click a shopping link, you may be redirected to the retailer's website, where the retailer's own pricing, shipping, return, and customer service policies apply. As an Amazon Associate, SureGift may earn from qualifying purchases.

Still Need Help?

Reach out and Jess will personally respond.

Contact SureGift